Yes, we ship items to all states. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are.
Stocked items usually shipped on the same day if placed before 1.00pm (AEST).
Standard shipping : 2-4 business days to arrive.
Express shipping can reduce the delivery time by 1-2 days.
We use all major carriers, and local courier partners such as Australia Post and TNT.
If you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process. You can find more details on our shipping and returns policy.
Performing a printer calibration is recommended whenever you are having issues sensing the labels correctly.1. Load the labels and ribbon (if used) and close the printer.2. Turn on the printer power.3. Allow the printer to feed or error out.4. Press and hold the feed button until the green status LED flashes 4 times. 5. Release the feed button.6. The printer will reset and feed several labels to calibrate the media sensor to detect the gap between labels.
You can contact us through our contact page! We will be happy to assist you.